SLA Review can review your Service and Project Board Ticket Status SLA Escalation mappings for correctness by exporting your Ticket Status settings
in ConnectWise and uploading these exports for analysis.
Step 1: Access Service/Project Board Ticket Status Settings in ConnectWise
Step 2: Export Settings and Save the File Name as the Name of the Board
Step 3: Repeat Step 2 for all your available Service & Project Boards